Probably my favorite concept was from Chapter 7 on Listening. I found this concept to be very interesting when we first touched on it in my public speaking class. Most people just assume that listening is listening. Sure, we figure that people may or may not be paying attention. However I think it's cool that people have come up with theories and concepts that actually divide how we listen into subgroups, and they explain why we may or may not actually be listening and more importantly interpreting and understanding the message. I also really like reading about active listening, and the barriers to active listening. I know it sounds kind of odd but sometimes if I am not paying attention to a speech or lecture sometimes I try to figure out why I don't want to pay attention - is there noise in the room, is it lack of interest or is the person giving a distracting delivery, is my response going to be pre-programmed anyway (this happens so many times when people tell me their personal stories after I ask them a simple question, like 'how was your weekend' and they want to respond with a ridiculous sob story that was all their fault anyway).
On the flip side I also like to evaluate people's response to my lectures or presentations and decide whether or not they were actively listening. p 134-135 talks about keys to active listening response methods - paraphrasing, asking questions, expressing understanding. Recently I gave a class presentation on something and I noticed during my presentation people were on their laptops and on their cellphones.. Which is normal during that class anyway.. But either way I knew that people weren't paying attention. After I was done I asked if anyone had any questions and there were none. This is how I know people were not paying attention and I felt like I had wasted my time.
Saturday, May 14, 2011
Friday, May 13, 2011
Last week!! Discussion #1
For my group project I observed executive and sales meetings at an office in Sunnyvale. It was a good exercise in observing groups in business and how leadership works, and how conflict arises and how its solved, and how culture, gender, age, etc all play roles in how the group functions.
I learned a lot about roles of leadership and how one must watch what they say in the boardroom, but how it is also important to speak your mind and not be too shy. I also learned that honesty goes a long way, and that it is important to be motivating in a friendly yet serious way. If you go too far reprimanding or threatening actions if people do not meet or exceed goals, then they will be scared off and not motivated to work. If you are too easy on them they could take advantage of you.
Some good aspects of the project were that I was able to apply a lot of concepts from the book easily. There were so many theories and concepts that were easily visible just ten or twenty minutes into the meetings.
As far as improvement goes, I would like to have more access to better articles - I'm not a COMM major and I found it hard to find research articles about the concepts, and applying them into the project was tough.
I learned a lot about roles of leadership and how one must watch what they say in the boardroom, but how it is also important to speak your mind and not be too shy. I also learned that honesty goes a long way, and that it is important to be motivating in a friendly yet serious way. If you go too far reprimanding or threatening actions if people do not meet or exceed goals, then they will be scared off and not motivated to work. If you are too easy on them they could take advantage of you.
Some good aspects of the project were that I was able to apply a lot of concepts from the book easily. There were so many theories and concepts that were easily visible just ten or twenty minutes into the meetings.
As far as improvement goes, I would like to have more access to better articles - I'm not a COMM major and I found it hard to find research articles about the concepts, and applying them into the project was tough.
Thursday, May 12, 2011
Last week!! Discussion #2
Wow, this 16 weeks has passed by quickly! In this class I feel like I have learned a lot about how and why groups act the way they do. I enjoyed learning everything about leadership, roles, context, culture, and how to make ideas into reality. Since group work is pretty much inevitable in any career path you choose, it is important to know these things and be able to recognize when people are not contributing as much, when you are being controlling, and how your group can reorganize or reposition itself in order to become more streamlined and more successful.
One of my favorite things about this class was the textbook. I don't say that very often, but quite frankly I found this textbook to be very well laid out and easy to read and comprehend. Aside from that, I enjoyed the class format. Posting on a blog and reading other blogs seemed like an easy way to communicate different ideas and theories. I enjoyed learning not just from the textbook or from instructor wrap-ups, but also from stories on other blogs and reading other people's experiences.
My least favorite thing about the class was probably the group observation assignment. I have a tight schedule and it was tough for me to find time to go observe a group I'm not a part of (it would have been much easier to observe and write about my group at work). It was also tough finding research articles, I thought.
As for improving this class..I think it's pretty good the way it is. I don't say that about a lot of classes.. In fact I think I can only say that about two other professors I've had my entire time here at SJSU. But as with my experience last year in another class with Professor Perez, I think she is definitely onto something with her class formats for online teaching.
One of my favorite things about this class was the textbook. I don't say that very often, but quite frankly I found this textbook to be very well laid out and easy to read and comprehend. Aside from that, I enjoyed the class format. Posting on a blog and reading other blogs seemed like an easy way to communicate different ideas and theories. I enjoyed learning not just from the textbook or from instructor wrap-ups, but also from stories on other blogs and reading other people's experiences.
My least favorite thing about the class was probably the group observation assignment. I have a tight schedule and it was tough for me to find time to go observe a group I'm not a part of (it would have been much easier to observe and write about my group at work). It was also tough finding research articles, I thought.
As for improving this class..I think it's pretty good the way it is. I don't say that about a lot of classes.. In fact I think I can only say that about two other professors I've had my entire time here at SJSU. But as with my experience last year in another class with Professor Perez, I think she is definitely onto something with her class formats for online teaching.
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